Job Title: Digital Project Co-ordinator
Location: Pinner, HA5 5NE
Hours of Work: 9am to 5.30pm Monday to Friday
About the Company
PromoVeritas are the independent promotional verification specialists – we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone.
Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued growth in Digital services, we are seeking to fill an important and challenging role in our Digital Team.
The Role
Working as part of our Digital team and across the business, the Digital Project Coordinator will provide a responsive and crucial function in the planning and implementation of the delivery of digital services for consumer promotions, including creating and managing timelines, identifying and managing risk, building strong relationships with our customers to deliver outstanding client servicing.
The Digital Project Co-ordinator will manage and administer multiple projects concurrently with faultless attention to detail, to ensure their corresponding promotions are implemented effectively and efficiently. Time will be divided into personally managing and delivering some projects, providing support to the Operations Team on digital aspects of their projects and working alongside the Digital Team and third-party suppliers to support them in delivering additional tasks for more complicated campaigns.
Responsibilities
- Planning certain parts of the project, monitoring its progress, co-ordinating meetings and overseeing members of the project team.
- Proficient in all aspects of administration and documentation including Jira, Paprika and PromoManager the company’s bespoke promotional platform.
- Identify when it is suitable to involve 3rd party suppliers and brief them clearly.
- Document project issues, risks and opportunities.
- Provide input to project review / closure reports.
- Communicate with client contacts via email and phone, both inbound and outbound, proactively/reactively and to follow up with contact reporting.
- Demonstrate ability to spot project issues, problems, identify causes and possible solutions and implement remedial actions.
- Attendance at client conference calls and meetings with the Digital Project Manager as necessary.
- Excellent attention to detail and producing quality work.
- Utilising the existing product portfolio to implement the technical aspects of a wide variety of promotional campaigns. i.e. mailer setup for winner communication, system reviews and unique code creation.
- Hands on use of the product portfolio to build promotional microsites add value with a templated builder.
- Briefing and working with internal team and third parties to deliver added value and design work for client campaigns.
- Briefing of creative design when necessary.
- Reporting and support for live projects via internal products and utilising Google Analytics.
Requirements:
Essential
- Minimum 2 years full time experience in a client servicing, sales or project support role
- Minimum A Level education, ideally degree level candidate
- Able to use MS Word, Excel, Outlook and PowerPoint with good keyboard skills. Some advanced elements of Excel required to support data management
- Excellent written and verbal communication skills.
- Able to remain focused on completing responsibilities despite distractions, pressures or changes
- Customer / client focused
- Thorough and accurate at all times. Focus on cause and effect to prevent errors andoversight
- Team player
- Self-motivated
- Commercial – awareness of costs and importance of margin
- Ability to identify risks and problems and then solve them.
- Good organisation and time management skills.
Desirable
- Practical experience within Google Analytics, and project management software (JIRA, Confluence).
- Project management experience in a technical environment.
- Knowledge of WordPress, HTML, CSS.
- UI/UX experience.
- Promotional marketing experience
- Formal Project management qualification (or working towards) e.g. Prince 2
- Understanding of how artwork is created
Employee Benefits
- 23 days a year plus Bank holidays (increasing to 27 days with length of service)
- Bonus day off for your birthday
- Generous bi-annual Bonus scheme- typical payouts of 5-10% of salary
- Annual training grant
- Private Health Scheme (contributory)
- Regular company social events
If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now by emailing your CV and Cover Letter to Noel.Roy@promoveritas.com